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Which of the following is a feature of a successful onboarding program?
When calculating cost per hire direct costs include:
Which of the following job redesign approaches motivates workers to build opportunities for challenge and achievement into their jobs?
Which of the following is a common disadvantage of recruiting internal candidates?
For a given position, 500 applications were received, but only 100 of the applicants were qualified. What is the yield ratio?
A selection test is accurate in measuring what it is supposed to measure, the selection test is said to be:
Which of the following are NOT included in an organization’s headcount?
What staffing issue typically occurs when an organization undergoes restructuring?
An organization employs an average of 100 employees. One employee leaves in January. Four more employees leave in February. What is the turnover rate for February?
A job requires a master’s degree in HR, three years of HR generalist experience and the ability to use statistical computer software. These are:
A job rotation program that requires key executives to develop HR expertise is an example of which of the following HR trends?
Before establishing a recruitment program at a new branch office, HR interviews employees and managers to determine the duties and qualifications of each position to be filled. This is known as a (n)
For virtual jobs performed by individuals shifting from project to project or working on cross-functional teams that change frequently, a job analysis must focus on the:
The main problem with obtaining job analysis data through interviews is:
The PRIMARY purpose of a work log is to.
Which is a job-analysis method that allows for a quick response rate and gathering of data on a large number of jobs?
Which of the following describes task identity?
Which of the following is an example of a knowledge requirement?
Which of the following is an example of a skill requirement?
Which of the following is an example of an ability requirement?
Which of the following is NOT included in a job description?
Which of the following is the BEST example of an essential job function for a senior shipping specialist in an operations department?
Which of the following job analysis factors would help to establish the necessary knowledge, skills, and abilities of the Human Resource function?
A job function is usually considered essential if it.
“Floaters” are BEST described as:
A bank uses information provided by experts to predict future industry trends. The form of judgmental forecasting where experts take turns presenting their assumptions and refining a composite but never meet is called.
A bank’s primary concern is to reduce an expected labor surplus quickly. Its secondary concern is to minimize the effect on employees. The options that would best address this organization’s concern by priority are:
A company has high turnover in its telemarketing department. Part of the reason for the turnover is that employees deal with stressful situations and difficult people. Which of the following would provide the MOST realistic job preview?
A shipping company uses information provided by experts to predict future industry trends. The form of judgmental forecasting where experts take turns presenting their assumptions and refining a composite but never meet is called.
A workforce gap arises when a business does not have:
According to statistic, people over 50 make up 30% of the population. What is the MOST critical impact on the workplace?
In today’s workforce, there is a trend toward a(n).
Several HR managers are brought together to generate ideas about the impact of technology on HR management and staffing. This best describes which forecasting method?
Trend Analysis, Ratio Analysis, and Scatter Plots are all methods of:
Under which flexible staffing option would a professional employer organization (PEO) be most likely to provide temporary workers with benefits?
Which employment contract provision deals with whether or not an independent contractor can use the copyright he or she produced for other purposes outside the company?
Which forecasting method would be used to make a statistical comparison between gross sales and the number of employees in a retail chain?
Which is best described the Contingent staffing:
Which of the following demographic trends is predicted?
Which of the following statements regarding labor force trends is NOT correct?
Which of the following best describes the relationship between human resource planning and strategic organizational planning?
A benefit of job posting is that it.
A company begins with 600 job applicants and schedules 30 final interviews. They offer employment to ten applicants and hire six. What is the yield ratio of qualified applicants to total applicants?
A large firm is resulting in several positions remaining unfilled for weeks. To expand their recruiting efforts, the firm should utilize all of the following steps EXCEPT.
An entry-level employee expresses interest in applying for a possible Grade II position. This process is known as.
An organization that gives preference to applicants referred by current employees could be guilty of.
Before opening a vacancy request, what things should you consider at first?
If a candidate is recruited and hired through two professional employment agency contacts and both agencies claim the fee for the referral. What is the best approach to settling the claims?
Which of the following is a good reason applicant notification should take place in a timely fashion?
Which of the following is a long-term consideration when evaluating the effectiveness of a recruitment program?
Which of the following recruitment methods allows candidates to talk to employers about an opening without making a formal job application?
Which of the following recruitment methods usually results in lower employee turnover?
A disadvantage of recruiting through the Internet is that.
Which of the following methods is NOT ONLY used as an internal recruiting method?
______ can be used to gain access to a large number of candidates in a one-stop face-to-face environment.
Which one of the following is NOT an external recruiting source?
A psychological exam that tends to eliminate Asian-American applicants is an example of.
A structured interview process is better than an unstructured process because it.
A weighted application form is most appropriate for which type of position?
A __________ is used to contact previous employers of a job applicant to determine his or her job history.
An emotional intelligence selection device is best suited for jobs requiring what characteristic?
An employment application may include sections dealing with:
An employment interviewer says to a job applicant, “That experience sounds interesting…,” after which the interviewer pauses, waiting for the applicant to elaborate further. What type of interview technique is being used?
An offer letter should be sent to a candidate immediately after.
During interviews for a customer service position, all applicants are asked the same ten questions beginning with: “Why do you think you want to work here?” and “What do you think it takes to excel as a customer service representative?” This describes which type of selection interview?
Interviews with future coworkers is an example of.
Place the following steps in proper selection sequence: I. Identification of knowledge, skills, abilities, and other characteristics (KSAOs). II. Job analysis. III. Validation as selection instrument. IV. Development of selection instrument. V. Identification of job-performance criteria. VI. Use of selection instrument.
Selection is the process of.
Testing may not be valid in predicting performance if the test measures ability but fails to measure:
The biggest drawback to developing a selection program based upon a predictive validity model is:
The type of interview where the interviewer asks candidates about what their behavior would be in a given situation is called a:
Validation studies, such as predictive and concurrent validation, use which of the following?
Which interview question has the potential to be discriminatory under labor law?
Which of following statements about medical examinations is TRUE?
Which of the following pre-employment tests has the best potential for measuring an applicant’s integrity?
Which of the following statements about a reliable employment test is true?
Which of the following statements characterizes a non-directive interview?
Why do most employers use applicant tracking systems?
Why do organizations use behavioral based interview in workforce selection?
An integrity test results are consistent, and the test measures what it is intended to measure. This test is considered:
Content validity is the extent to which a selection device.
Which one of the following statements related to resumes and applications is true?
Which method of collecting primary source data provides a realistic view of the daily tasks and activities performed in a job?
Which term is used for a written description of the minimum qualifications required to perform a specific job?
Why should a candidate who supplies a resume also be required to complete an application form?
What is a data mart?
Which of the following is a likely impact of increasing the speed of hiring?
Who is likely to be responsible for explaining roles and responsibilities, work behaviours and expectations, and provide a tour of the department during new hire on boarding?
The three key elements included in a job analysis are:
Which of the following is an advantage of utilizing internal recruitment sources?
Which of the following information is NOT collected during a job analysis?
On the first day on the job, a supervisor trains the new machine operator on how to use the equipment, pointing out that the press should not be reached across as it comes down to punch holes in the sheet metal. Two weeks later, the operator injures a hand in the press. Based on the information, what does the incident reveal?
A job description should be developed from
Workforce planning is a technique used to help an organization reach its short and long-term goals and objectives. One such planning technique, the staffing needs analysis, consists of four steps that begin with a:
Who is usually responsible for an employee’s general orientation?
Organizational branding, as a way for organizations to attract and retain top talent, requires a corporate strategy that begins with:
Which of the following is a written description of the work to be done?
In the Onboarding process, what department or person is responsible for showing a new hire how to accomplish tasks?
Yield ratios are most useful as a tool for analyzing:
Which of the following describes the level of proficiency needed for task performance?
Which of the following BEST describes a staffing plan?
Which of the following BEST describes the difference between job specifications and job competencies?
A positive start at a new job has the following benefits for new employees:
Which of the following is an effective internal recruitment method?
What element of a staffing plan describes what needs to be accomplished and the timeline for completion?
During a realistic job preview, candidates are told that the position will require overtime and are required to try on the protective gear each employee wears. As a result, the company has to interview more candidates since some candidates self-select out of the hiring process. Which of the following MOST accurately describes the value of the job preview process?
Employment branding is usually based on:
Best practices of onboarding programs concerned with making new employees feel welcome includes: