HR Service Delivery 1


You can view the questions in the exam, along with their answers, after completing the exam

Please read these instructions carefully.

Before you start writing these sample exam related questions, it is advisable to ensure you are ready, have adequate battery life and optimal network. This is because you have only 5 attempts to take the test or 6 months grace to assess course, before your login details become invalid, whichever comes first. The sample exam is a good practice, as it will familiarize you with the type of questions on the actual exam. Thus, feel free to answer, review as much as you can, and make any changes while answering the sample exam.

We urge you to read the following and then click on the link to start the sample exam.

Also view screenshots below the instructions

General information about the actual exam: 

  1. The online test is simple to get through.
  2. Each question carries 1 minute attempt time.
  3. If for any reason you lose battery or network, you will have to retake the test. So ensure you have adequate battery and good network.
  4. After the test, click on VIEW QUESTIONS button to view all your questions and answers as well as all the correct answers and summaries. You could also click RESTART TEST to attempt it again.
  5. You can click on the number boxes at the top of your questions to select preferred questions to review or answer at any point.
  6. You can navigate back and forward, while taking the tests, by clicking the BACK and NEXT buttons
  7. If you click on the TEST SUMMARY button you will be able to view questions you have answered (numbers highlighted in red) and those which were not answered (numbers not highlighted). You can also click on the FINISH TEST button if you are okay with your progress, else click on any of the numbers to answer them.
  8. We urge you not to leave any of the questions unattempt
  9. The pass mark is 75%. Once you attain that mark here, you are just about ready for your exams.
  10. Once you press “FINISH QUIZ” on the last page of the questions, you will not be able to go back to make any changes.
  11. We urge you not to share your login details with anyone, should we notice an unauthorized login through your details, it will be deactivated and you would forfeit subsequent access, and not get any refunds.
  12. Please, send a mail to for further assistance

Test Page Screenshots

Overview of Test Page as it commences

Navigating back and forth


Navigating back and forth

Screen after test is complete

error: Content is protected !!